Pandemic/Changes in our services: in the operation of the Cafeterias and of some Ticket Offices (see Plan your visit). | Park of Pena: Lakes entrance temporarily closed. | Access to Monserrate: recommended via Colares, due to road interventions.
Plan your visit
All parks and monuments are open with new and essential measures in order to safeguard the health and safety conditions for both members of staff and visitors in accordance with the directives stipulated by the respective authorities for the prevention of COVID-19.
The new norms for accessing the heritage sites run by Parques de Sintra include the wearing of facemasks and the conditioned entrance of visitors so as to guarantee the capacities inside remain within the limits stipulated by the health authorities. Visitors are also urged to observe the minimum safety distance and to regularly wash their hands, as well as to prioritize payments by bank card or via the MBWay digital platform. There is also a suspension in effect over the renting of audio-guides to individual visitors and radio-guides for group visits with external guides having to provide and bring their own radio-guide system.
These and other measures are coupled with increases to the frequency of the systematic cleaning and disinfection of these sites and especially focusing on areas with higher levels of public convergence. Within this scope, Parques de Sintra signed up to the Turismo de Portugal initiative and has obtained its “Clean & Safe” seal corresponding to the commitment to working in accordance with an internal protocol that follows the General Directorate of Health recommendations, which guarantees the necessary standards of hygiene and prevention to avoid risks of contagion as well as the application of safety procedures.