Jazz at Monserrate: Launch concert rescheduled. Learn more | Palace of Pena: visit by time slots only; verify the entrance date and time on your ticket; there is no delay tolerance. Learn more

Tourism Professionals

Proftur H6A9252 Final

To plan your tour ahead of time and comfortably, Parques de Sintra has a ticket purchasing platform exclusive for tourism professionals.


This platform frees up the ticket buying process for our partners.

Main attributes of this website:

  • Tickets are selected and paid for at the time of purchase, and are available in the user's account for the actions necessary for their use.
  • Scheduling date and time for tickets to the National Palace of Pena, where access is subject to entry slots, can be made at the time of purchase or later.
  • Tickets can be issued in PDF or CVS format.

For questions and more information about the functioning, products and discounts available on this platform, tourism professionals should contact Parques de Sintra through the e-mail [email protected] or using the contact form below.

Would you like to know more information? Contact us:

Radio-guides unavailable

The renting of radio-guides for group visits is unavailable, with external guides having to bring their own radio-guide system.

Purchase methods

  • Direct purchase: at any Parques de Sintra ticket-office on due identification of the professional tourism agency or entity;
  • Online purchase: through the Parques de Sintra sales channel.

Payment methods

  • Ticket offices | Payments may be made in either of the following formats: by bank debit or credit card (Maestro, Master Card, Tarjeta 6000, JCB, Visa, Visa Electron, Diners Club International, Vpay). Parques de Sintra ticket offices do not accept American Express cards or national and international cheques or travel cheques.
  • Platform for tourism professionals | Upon purchase, through credit card or MBWay.

Time slots in the Palace of Pena

Rules and Conditions of Use for Guides

Tourism Professionals

Check other information