Palace of Pena: visit by time slots only; verify the entrance date and time on your ticket; there is no delay tolerance

Tourism Professionals

Proftur H6A9252 Final

To plan your tour ahead of time and comfortably, Parques de Sintra has a new ticket purchasing platform exclusive for tourism professionals.

This platform frees up the ticket buying process for our partners. Here are the main attributes of this new website:

  • There is no concept of current account. Tickets are selected and paid for at the time of purchase, and are available in the user's account for the actions necessary for their use.

  • Slots for entries in the National Palace of Pena. These tickets are subject to reservation of date and time of visit. This scheduling can be made at the time of purchase or later.

  • Tickets can be issued in PDF or CVS format.

For questions and more information about the functioning, products and discounts available on this new platform, tourism professionals should contact the Commercial Promotion department, through the e-mail [email protected]

Radio-guides unavailable

The renting of radio-guides for group visits is unavailable, with external guides having to bring their own radio-guide system.

Would you like to know more information? Contact us:

Purchase methods

  • Direct purchase: at any Parques de Sintra ticket-office on due identification of the professional tourism agency or entity;
  • Online purchase: through the Parques de Sintra sales channel.

Payment methods

  • Ticket offices | Payments may be made in either of the following formats: by bank debit or credit card (Maestro, Master Card, Tarjeta 6000, JCB, Visa, Visa Electron, Diners Club International, Vpay). Parques de Sintra ticket offices do not accept American Express cards or national and international cheques or travel cheques.
  • Platform for tourism professionals | Upon purchase, through credit card or MBWay.

Time slots in the Palace of Pena

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Tourism Professionals

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