Annual tourism professional card

The issue of the Annual Tourism Professional Card may be requested via email sent to [email protected], together with one of the following documents:

• Proof of registration with European organisations recognised by the European Federation of Tourist Guide Associations, or with national organisations, namely AGIC/ SNATII;
• Document of Regional tour guide holding Level IV qualifications, certified by Turismo de Portugal;
• Certificate of qualifications at Level V or above of the National Qualifications Framework in the field of Tourism;
• Proof of registration in the National Tourism Register (RNAAT);
• Declaration confirming that the individual performs duties for a professional organisation registered in the RNAAT, duly dated and signed by the holder of said registration.

For the annual pass to be issued it is also necessary to accept Parques de Sintra's privacy policy by signing the corresponding document.

After sending the necessary documentation and accepting the terms and conditions of our Privacy Police, the pass in digital format will be issued within the next two business days.

NB: The Parques de Sintra ticket offices do not issue annual tourism professional cards.

• The Annual Tourism Professional Card remains valid for a period of twelve months following its issuing.
• The Annual Tourism Professional Card is issued on a personal and non-transferrable basis.
• You may be requested to present your Citizen Card in order to verify the annual cardholder details.
• Parques de Sintra reserves the right to withdraw professional cards on the grounds of undue usage or document illegibility.

The admission of tour guides to visitor attractions in the course of their duties, with the exception of the National Palace of Pena, is subject to the following conditions:

• Presentation of the Annual Tourism Professional Card;
• Compliance with instructions given by Parques de Sintra – Monte da Lua staff and with the signage at each site, particularly warnings, hazard notices and signs indicating restricted access;
• A maximum of 50 visitors per tour guide at the National Palaces of Sintra and Queluz;
• The mandatory use of a tour guide radio system for groups of more than 10 visitors per tour guide in all indoor areas;
• Taking the necessary measures to ensure the smooth flow of visitors at each site and avoiding behaviour that disturbs other users of the facilities;
• Compliance with the regulations established by Parques de Sintra - Monte da Lua.
• Guided tours conducted by tourism information professionals are strictly prohibited inside the National Palace of Pena;