Rescheduling and refund form
If you have purchased tickets for any of the closed monuments, you may request to reschedule your visit at: https://bilheteira.parquesdesintra.pt/rescheduling
Alternatively, you can request a refund by filling out the form below.
Please note that due to the high volume of refund requests during this period, processing may take some time.
Thank you for your understanding.
Request a refund for your ticket by filling out the following form. All fields are mandatory. If you do not fill in all fields, Parques de Sintra does not guarantee the refund of your tickets: