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Image capture and request

Cafetaria Palaciopena Credits PSML Wilsonpereira 2014 133

As Parques de Sintra is responsible not only for the conservation of the heritage, but also for its image and memory, in the parks and monuments under the company's management, two image capture regimes are in force, depending on the purpose for which the resulting images are intended:

General image capture policy

In the parks and monuments managed by Parques de Sintra, authorisation is granted only for the taking of pictures (photography and video) of the general environments for private usage in accordance with the following conditions:

 

  • The usage of a tripod is forbidden apart from in exceptional cases following prior written authorisation from Parques de Sintra;
  • For reasons related to the safety of people and property, the use of drones or any type of remotely operated equipment is not allowed.
  • The use of flash or any other type of artificial light is also not allowed in indoor spaces where image capture is possible;
  • The taking of pictures is never to enter into conflict with: a) any eventual stipulations to the contrary indicated by signs and signposts; b) any eventual indications to the contrary by park or monument member of staff; c) special security needs and the conservation of fixed and portable assets.
  • Professional photography is not allowed.
  • Photographs and videos are allowed in the Nora Patio without the use of flash; they are however not allowed in the Henrique Calado Riding Ring.
  • It is not allowed to capture images inside the National Palace of Pena.


The utilisation of such pictures for any purposes not considered legal within the scope of private usage, specifically for commercial or public ends, is forbidden and requires prior authorisation from Parques de Sintra and correspondingly subject to the terms and conditions applicable to the Exceptional image capture policy.

Exceptional image capture policy

The Exceptional Image Capture policy applies to any and all cases that go beyond the scope regulated by the General Image Capture Regime, namely, for commercial or public ends, regardless of the purposes of the collected images.

 

It requires prior authorization from Parques de Sintra and is subject to the Terms and Conditions contained in the "Regulation of image capture in the areas managed by Parques de Sintra", which can be consulted on this page.

Requests must be made 15 working days in advance, using the form below. Requests must contain all information necessary for their analysis, namely:

 

  • Identification of the entity requesting authorization
  • Detailed description of the content of the images and their intended purpose (including synopsis, script and/or storyboard);
  • Identification of the exact locations required;
  • Intended date and time and expected duration for the work;
  • Detailed description of the material to be used;
  • Number of people involved in the production;
  • Number and typology of vehicles involved in production;
  • Special production needs or characteristics (reservation of spaces for make-up, wardrobe or meals, use of energy points, use of Parques de Sintra material or equipment, etc.);
  • Contacts of the entity and person responsible for the request.

 

Providing this information is essential for the analysis of the logistical and communicational impact of the image capture, and requests that do not contain these elements cannot be considered.

 

Parques de Sintra reserves the right to refuse requests to capture images in the areas under its management if such capture conflicts with the dignity of the spaces involved, proves to be incompatible with the programming and/or visitation of the spaces or raises conservation and/or security issues.

Wedding photography sessions

To hold a wedding photo/videographic session in the monuments managed by Parques de Sintra, you must take into account the following conditions:

 

 - At the monument's ticket office, you must pay a heritage image utilization fee of 150 euros, which provides for entry to the park (it does not provide for entry inside the monuments) for a total of 6 people to carry out the session, including models and photographer (when the total number of people exceeds 6, the remaining visitors will have to purchase the entrance ticket to the gardens), subject to acceptance of the following conditions:

 

  • Not to interfere with visits or disturb visitors to the area in question
  • Not to interfere with the normal routes taken to visit the heritage site
  • Photography is not allowed inside the monuments (built heritage)
  • The use of tripods, external flash or reflectors is not permitted
  • The use of drones is not permitted
  • Leaving material or rubbish at the sites is not permitted

 

- The taking of images must not conflict with:

 

  • Any provisions to the contrary expressed in signage
  • Any indications to the contrary expressed by park/monument officials
  • Special needs for the security and conservation of goods and property

 

The use of the images captured is restricted to the specific scope of the respective authorisation and any public use of the images for commercial purposes is considered unlawful and requires prior authorisation from Parques de Sintra - Monte da Lua, S.A.

 

The process must be dealt with directly at the monument's ticket office during opening hours. It is not possible to pay in advance, nor to hold exclusive photo sessions, nor to request that the monument be opened outside its opening hours.

 

Photographic sessions may be subject to simultaneous events.

 

We inform users that Parques de Sintra is an exclusively publicly owned company that does not receive public funds, meaning the recovery and maintenance of the heritage it manages is ensured by the income it receives from ticket sales, shops, cafés, rental of spaces for events, image capturing, and respective fees. The amount of the fee to be applied is based on the historical and cultural interest of the heritage, in relation to the use and association of its image with the final objective of the requesting parties, contributing directly to the maintenance of the monuments whose image, in this context, is enjoyed.  

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